The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,143 ratings
Thank you!
Advertisem*nt
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 559 |
| Houston, TX | 365 |
| Seattle, WA | 234 |
| Philadelphia, PA | 232 |
| Washington, D.C., DC | 224 |
| Atlanta, GA | 206 |
| Denver, CO | 200 |
| San Francisco, CA | 148 |
| Sacramento, CA | 140 |
| Miami, FL | 139 |
| Indianapolis, IN | 137 |
| Orlando, FL | 134 |
| Boston, MA | 116 |
| Detroit, MI | 115 |
| Portland, OR | 112 |
| Minneapolis, MN | 102 |
| Brooklyn, NY | 92 |
| Salt Lake City, UT | 90 |
| Jacksonville, FL | 89 |
| Oakland, CA | 87 |
| Pittsburgh, PA | 69 |
| Tampa, FL | 69 |
| New York City, NY | 59 |
| San Jose, CA | 56 |
| Tacoma, WA | 47 |
| Reno, NV | 45 |
| Fort Myers, FL | 39 |
| Charlotte, NC | 38 |
| Saint Paul, MN | 37 |
| Nashville, TN | 36 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Jewell (@Emerald_Jewell) reported Count your days xfinity, wtf
- SpeicherBoy (@SpeicherBoy) reported
One week with Century Link and I’m ready to go back to Comcast. I ******* hate Comcast. Why does everyone have to be awful
- k (@kamado) reported
xfinity is leading in every category that has to do with providing the worst service possible.
- 🅿️L🅿️Nerve (@PLPNerve) reported
@hardstyleblvnts @Xfinity I would at least try it out. I got the night hawk and my **** stopped dropping to 8mbps and actually holds my 500mbps speeds now.
- Ⓜ️ENERT (@michalmenert) reported
Who wants to lemme use their xfinity hotspot login for a couple days? New build = new address ain’t recognized = waiting for USPS to process our address = literally zero ways to pay for any type of internet despite my whole neighborhood having it. Plz help.
- SPOTTY (@CoHPhasor) reported
@HBOMaxHelp To help you help customers better:- My speed is consistently over 100mbps on my network- Xfinity X1 set top boxes have THEIR OWN MODEM, meaning the speed in my home network or congestion on it is COMPLETELY ISOLATED.- after powercycling the X1, any problems should subside
- austin (@fbzBR) reported
you guys are by far the worst isp anyone could ever waste their money on @Xfinity
- Schen (@SchenPhoto) reported
@peaco*ckTV can I take #WWE off to save a few bucks even though the service is free through Comcast? 🤔
- SPOTTY (@CoHPhasor) reported
@hbomax why do I have so many buffering issues on @comcast @Xfinity #X1 lately?From #SesameStreet to #Peacemaker, I get random buffering.
- Ghostalker Gaming and Beats (@Ghostalker187GA) reported
@comcast I am sick of you guys not fixing my problem, you guys take no notes for accounts. and I have no other options. I have been dealing with the same problems almost 2 years. I will be contacting the @bbb_us and a lawyer... you take my money but do not give me service...
- Daniel Buryanek (@danbur1122) reported
@phat_yap @WWEGareth Nice. Peaco*ck kinda sucks. But it will improve. Since it is Comcast/NBC
- alexlindsay (@alexlindsay) reported
@jdavphoto @ATT @comcast Starting somewhere bad means we’ll never get there. We blew 100s of $billions on dead ends and grifts during the pandemic. Now we will try to get some press with loose change. Fiber to the home would make more difference than any other government investment over next decade.
- David Harrington (@dharrington81) reported
@peaco*ckTV @WWE @comcast for the love of everything holy, why can't you fix the buffering on the WWE network?????????
- Brian (@Brian_S81) reported
@XfinitySupport it’s that time again. Pixilation and choppiness on different channel each day. Prompts after prompts when calling customer service. Maybe time to switch from #Xfinity?
- Fallout From Dishonor podcast (@FFDPod) reported
Perfect. My internet has been a touch spotty tonight. Particularly in this rumble match. I just missed the bad bunny entrance and the Shamus elimination. @Xfinity I'm getting really tired of this ****. Your internet sucks and you need to train your techs better
Advertisem*nt
Advertisem*nt
Advertisem*nt
